FAQ

More coming soon….

Loyalty Tag

What is the Loyalty Tag App?

The Loyalty Tag app enables you to create and run loyalty programs. These can be for a buisness, club or any organisation that has a membership you want to reward with a loyalty program.

The app allows for the creation of points, stamp or ballance based programs with unlimited number of rewards.

Multiple Loyalty Tag users on both Android and iOS can manage a program, not just the person who created it.

What Tags / membership cards are supported?

Smartphone NFC tags, QR or barcodes can all be used. You can even have a combined NFC tag with a QR or barcode.

What barcode formats can I use for Tags?

Barcode tags should contain at least 10 characters, If less are present leading ‘0’ will be added by loyalty tag.
Loyalty Tag and Loyalty Customer can read the following barcode Tag formats:

QR Code
code 128
code 39
code 93
codabar
dataMatrix
ean13
ean8
ift
upcA
upcE
pdf417
aztec

Test printed barcode for reliability before use as performance may vary with printer.

What barcode formats can I use for Tags?
Can I use my mobile or do I need custom hardware to run a lotalty program?

Programs can be run using any smart phone that can read the tags or cards used, no need to buy custom readers or devices.

NFC tags require a phone that can typically support apple or google pay while barcodes and QR codes just need a camera.

A mixture of Android and iOS phones can manage the same program.

Do I need phisical loyalty tags/cards or can customers sign up to my program with their mobile?

No. If you use the Loyalty Customer App with a QR code generated by Loyalty Tag customers can sign up to your loyalty program without needing a physical tag or card. Membership numbers are generated automatically.

Can I use an Bluetooth / Wired Barcode or NFC reader?

Yes.
If an external reader is used it should read the tag number and emulate a keyboard for entry.

Note: for iOS an external reader will disable the on screen keyboard.